Jay 111 Terms and Conditions — Complete Guide

Jay 111 (jay111.net) is an international online gaming platform serving players in Bangladesh and beyond. These Terms and Conditions ("Terms") form a legally binding agreement between Jay 111 and its users. By accessing or using the Jay 111 platform, you are deemed to have fully accepted these Terms.

The following key terms used in these Terms & Conditions are defined below:

• "Platform" Refers to Jay 111's website, mobile app, and all associated services.
• "Member" or "User" refers to any individual registered on Jay 111.
• "Account" Refers to a member's personal gaming account.
• "Balance" refers to the total of real money and bonus funds held in an account.
• "Wager" refers to a wager placed on any game or bet.
• "KYC" (Know Your Customer) refers to the identity verification process.

The following requirements must be met to open an account with Jay 111:

• Users must be at least 18 years old to register. Accounts found to belong to minors will be closed immediately and any balance may be forfeited.
• Each person may register only one account. If multiple accounts are found under the same individual, all associated accounts will be permanently suspended.
• All information provided during registration — including name, address, mobile number, and date of birth — must be accurate and truthful. Registering with false information may result in account termination.
• Only one account may be created per mobile number or email address.
• Transferring or selling your account to a third party is strictly prohibited.

Account Security

You are solely responsible for keeping your account secure. Do not share your login credentials with anyone. If you suspect unauthorised access to your account, notify Jay 111 support immediately and change your password.

Jay 111 strictly adheres to Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. All members are required to complete KYC verification before any withdrawal can be processed.

To complete KYC, please submit one of the following documents:

Verification is typically completed within 24–48 hours of document submission. Additional information may be requested in certain cases. Once KYC is complete, you will not need to resubmit unless your details change.

The following rules apply to all deposits on Jay 111:

• The minimum deposit amount is ৳ 200 (two hundred BDT).
• The maximum single deposit amount is ৳ 1,00,000 (one lakh BDT).
• Deposits via bKash, Nagad, and Rocket are typically credited to your account within 1–5 minutes.
• Bank transfers may take 1–3 business days.
• No processing fees are charged on deposits.
• Only payment methods registered in your own name are permitted. Deposits from third-party accounts are not accepted.

The following conditions apply to all withdrawals from Jay 111:

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals will only be sent to the same payment method used for the original deposit.
• The maximum daily withdrawal limit is ৳5,00,000.
• Standard withdrawal requests are processed within 24 hours.
• Large withdrawal requests may require additional verification and can take 3–5 business days to process.

Withdrawals may be declined due to incomplete KYC, unmet bonus wagering requirements, suspicious activity, or technical issues. In the event of a rejection, you will be notified via email or support with the reason provided.

All Jay 111 bonuses and promotions are subject to the general terms below. Individual bonuses may carry additional conditions, which will be outlined in the respective bonus details.

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. To receive the welcome bonus, the first deposit must be made within 7 days of registration. The bonus amount depends on the deposit amount made.

Wagering Requirements

Each bonus comes with a wagering requirement. For example, a ৳1,000 bonus with a 10x requirement means you must wager a total of ৳10,000 before withdrawing. Only bets placed with bonus funds count toward the wagering requirement.

• Bonuses must be claimed within a set time window — typically 30 days.
• Multiple bonuses cannot be used at the same time.
• Withdrawing before meeting the bonus requirements will result in the bonus balance being forfeited.
• Jay 111 reserves the right to modify or cancel any bonus offer at any time.
• Any account found to have fraudulently claimed bonuses will be suspended.

The following general rules apply to all betting and gaming activity on Jay 111 at all times:

• Once a bet is confirmed, it cannot be changed or cancelled (an exception may apply if the cashout feature is available, subject to its terms).
• If incorrect odds are displayed due to a technical error, Jay 111 reserves the right to void the affected bets.
• If a sports event is cancelled or postponed, the stake for any related bets will be refunded.
• Betting using insider information or engaging in match fixing is strictly prohibited.
• Jay 111 reserves the right to set or adjust betting limits for any member.

The following activities are strictly prohibited on Jay 111 and may result in account termination and legal action:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or illegal financing.
• Bonus abuse — such as claiming bonuses through multiple accounts.
• Using software, bots, scripts, or any other automated tools to play.
• Attempting to interfere with or hack the platform's security systems.
• Registering or completing KYC using false information.
• Harassing, threatening, or engaging in misconduct towards other members.
• Placing bets using insider information or participating in match fixing.

Jay 111 believes gaming should be an enjoyable form of entertainment — not a source of financial stress. To support this, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive periodic reminders to check your session status.
• Loss Limit: Automatically end your session once losses reach a specified limit.

If you feel that gaming is having a negative impact on your life or your family's, please contact our Responsible Gaming Please read the page and contact our support team for assistance.

Jay 111 takes the protection of your personal information extremely seriously. Any data we collect is used solely for the following purposes:

• Completing account verification and KYC.
• Processing payments and completing financial transactions.
• Providing customer service and support.
• Preventing fraud and ensuring platform security.
• Meeting legal and regulatory obligations.

Jay 111 never sells your personal information to third parties. However, information may be shared with regulatory authorities where required by law. For more details, please see our Privacy Policy Read.

Jay 111 reserves the right to update these Terms and Conditions, in part or in full, at any time. Notice will be given at least 7 days before any changes take effect, via registered email or a platform notice.

Jay 111 reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms.
• Fraudulent or suspicious activity.
• Compliance with legal and regulatory requirements.
• Extended account inactivity (over 12 months).

Upon account closure, any valid balance (excluding bonuses) will be returned via the relevant payment method, unless the closure is due to fraud.

For any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@jay111.net
• Live Chat: Available on the platform 24/7
• Help Center: Help Centre A detailed guide is available on the page.

Disputes will first be addressed through the Jay 111 support team. If unresolved, the matter will be referred to an independent third-party mediator. All Jay 111 operations are conducted in compliance with international gaming authority regulations.