Jay 111 Privacy Policy — your information is completely secure

Jay 111 (jay111.net) is committed to protecting its members' privacy. This Privacy Policy ("Policy") explains how Jay 111 collects your personal information, how it is used, who it is shared with, and how it is kept secure. By using the Jay 111 platform, you are deemed to have accepted the terms of this Privacy Policy.

We believe transparency is the foundation of trust. That's why this Policy is written in clear, straightforward language so you remain fully informed about your data. Jay 111's Privacy Policy is built in line with international data protection standards.

Jay 111 collects only the information necessary to provide its services. A detailed breakdown of the data we collect is provided below:

Registration Information

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• Username and password (stored in encrypted form)

KYC Verification Information

• Scanned copy of National ID (NID), passport, or driving license
• Selfie or live verification photo (where applicable)
• Proof of address (if requested)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account number (for bank transfers)
• Deposit & Withdrawal History

Automatically Collected Information

• IP Address & Device Type
• Browser information and operating system
• Activity logs and session information on the platform
• Data collected via cookies and tracking technologies

Jay 111 uses collected data for the specific purposes listed below and for no other purpose.

• Account Management: To complete the registration, login, and account verification process.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints, questions, and support requests.
• Security and Fraud Prevention: To detect unauthorized access, fraudulent activity, and money laundering.
• Legal Obligations: To comply with regulatory authority guidelines.
• Service Improvement: To analyze usage and improve the overall platform experience.
• Contact: To send important updates, security alerts, and transaction notifications.
• Promotional Messages: With your consent, to notify you of new offers or bonuses. You can opt out at any time.

Jay 111 may share your data with the following parties in limited and specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process deposits and withdrawals.
• KYC Verification Services: KYC information may be shared with authorized third parties to verify your identity.
• Legal Authorities: Information may be disclosed in response to court orders, regulatory requests, or lawful demands from law enforcement agencies.
• Technology Partners: Technology service providers may have limited access to data to operate the platform, but they are bound by confidentiality agreements.

Jay 111 follows industry-leading standards to keep your data secure. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Two-Factor Authentication (2FA): OTP-based two-factor authentication is available for added account security.
• Firewall and Intrusion Detection: Advanced firewalls are active to prevent unauthorized access.
• Regular Security Audits: Penetration testing and audits conducted by independent third parties.
• Limited Access: Jay 111 staff may only access information necessary to carry out their specific responsibilities.

Cookies and similar tracking technologies are used on the Jay 111 website and app. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for login sessions, security, and core platform functionality. Disabling these cookies will prevent the platform from working properly.
• Functional Cookies: Used to remember your preferences, language settings, and login information.
• Analytics Cookies: To analyze platform usage and improve your experience. These are optional.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Jay 111 does not retain your data beyond what is necessary. Retention details are outlined below:

• Account Information: For a minimum of 5 years during and after account closure (as required by law).
• Financial transaction records: 10 years (as required under anti-money laundering laws).
• KYC Documents: Up to 5 years after account closure.
• Gaming & Betting History: Up to 3 years, or longer if required by law.
• Support Contact: Up to 2 years after resolution.
• Cookie & Session Information: At the end of a session or up to a maximum of 30 days.

Every registered member of Jay 111 holds the following rights over their personal information:

To exercise these rights support@jay111.netEmail us or reach out via live chat. We'll respond within 30 days of receiving your request.

Jay 111 strictly prohibits the use of the platform by minors (under 18). We do not knowingly collect any personal information from minors.

• Age is verified at the time of registration.
• Age is confirmed through the KYC process.
• If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• If parents believe their child has registered on Jay 111, please contact support@jay111.net immediately.

Jay 111 may update this Privacy Policy when necessary. In the event of changes:

• You will be notified at least 7 days before any changes take effect, via your registered email or the platform's notice board.
• Your consent may be sought for significant changes.
• Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
• The date of the latest update will always be shown at the top of this page.

For any questions or complaints regarding this Privacy Policy, or to exercise your data rights, please contact us through the following:

• Email: support@jay111.net
• Live Chat: Available on the platform 24/7
• Help Center: Help Center A detailed guide is available on the page.

We aim to respond to your request or complaint within 30 business days. Complex cases may take a little longer, but we will keep you informed at every step.